Frequently Asked Questions
Answers about rental packages, pickup, local delivery availability, security deposits, and setup across the Capital Region.
What does Three Sisters Party Co. rent?
We rent tables, chairs, backyard games, Nerf Battle packages, outdoor movie night equipment, cotton candy machines, popcorn machines, snow cone machines, warming mats, coffee urns, and party add ons. You can rent a single item or a full event bundle.
What areas do you serve?
We serve the Capital Region of New York, including Albany, Colonie, Loudonville, Latham, Delmar, Bethlehem, Saratoga Springs, Clifton Park, Niskayuna, Troy, and nearby communities through pickup and local delivery options. Delivery availability depends on the event date, full event address, rental items, order size, and schedule.
Is pickup available?
Yes. Pickup is available on most rentals. Pickup pricing is shown separately for each item or package, and details are confirmed after your rental request is reviewed.
Is delivery available?
Local delivery may be available depending on the event date, full event address, rental items, order size, and schedule. Some addresses outside our standard local delivery area may require an additional extended delivery fee. Please provide the full event address so we can confirm delivery availability and any applicable fee before booking.
Are rentals setup for us?
Most rentals are customer setup. We provide the items listed in your package, and the host is responsible for arranging, setting up, using, and packing up the items unless setup is specifically included in the package and confirmed in writing.
Are tables and chairs setup included?
No. Tables and chairs are rental only. They arrive folded and ready to place wherever you want them. Customers are responsible for placing and setting them up, then folding and stacking them for return or pickup.
Are concession machines self serve?
Yes. Cotton candy, popcorn, and snow cone machines are rental only. We provide the machine and the supplies listed in your package. Customers are responsible for setup, operation, and basic cleanup unless otherwise arranged.
What is included in each package?
Each package lists exactly what is included, with pricing and photos, on our Packages page. If you are not sure which package fits your event, send us an inquiry and we will help you choose. You can also mix items from different packages.
How do we check availability?
Use the Build Your Quote calculator to size your event, then submit a Request Availability form with your event date and event address. We confirm your date and your delivery or pickup options by email, usually within the same business day.
How do I confirm my reservation?
Your reservation is confirmed once availability is verified and the required rental payment and rental agreement are completed. Submitting a request does not guarantee availability and does not create a confirmed reservation.
What is the refundable security deposit?
The refundable security deposit is separate from the rental payment. It is held against damage, loss, missing equipment, excessive cleaning, or other charges allowed under the rental agreement, and it is returned after the equipment is returned and inspected, provided no deductions are necessary.
Is the security deposit included in the rental price?
No. The refundable security deposit is separate from the rental payment. On current rentals the security deposit is 50% of the rental cost.
How clean is the equipment?
Every item is cleaned, sanitized, and inspected between rentals. If anything does not meet our standards, it is replaced before it goes out.
How far in advance should I book?
We recommend booking 2 to 4 weeks ahead, and 4 to 6 weeks ahead for graduation season and peak summer weekends. Last minute requests are welcome too, and we will do our best to fit you in.
What if plans change?
Life with kids is unpredictable. If you need to change your date, adjust your package, or cancel, contact us as soon as you can and we will work with you on options.
What happens if it rains?
Most of our packages work great indoors too, so a quick pivot to a garage, basement, or community room usually saves the day. If severe weather forces a cancellation, contact us and we will help you reschedule to another available date.
Packages and pricing · Party rental calculator · Check availability